Annette Qvistgaard

Annette Qvistgaard

Annette Qvistgaard
Flere idéer fra Annette
Blueprint Template. Purpose To give a sense of how a service impacts users, staff and others, both at the point of external use and inside the organization involved. The method helps to make explicit what new resources will be needed or how old ones will be reconfigured in order to achieve the idea. http://www.lucykimbell.com/stuff/Fieldstudio_SocialDesignMethodsMenu.pdf#page=44

Blueprint Template. Purpose To give a sense of how a service impacts users, staff and others, both at the point of external use and inside the organization involved. The method helps to make explicit what new resources will be needed or how old ones will be reconfigured in order to achieve the idea. http://www.lucykimbell.com/stuff/Fieldstudio_SocialDesignMethodsMenu.pdf#page=44

New Templates for Service Design – Personas and Service Blueprint

New Templates for Service Design – Personas and Service Blueprint

A service blueprint

A service blueprint

Ist the Customer Engagement Journey is the new Consumer Decision Journey? RAPP_Media_Consumer_Engagement_Austerity

Ist the Customer Engagement Journey is the new Consumer Decision Journey? RAPP_Media_Consumer_Engagement_Austerity

Fun way to pull out data for user personas. Not so helpful for journeys, actually, unless they're high level.

Fun way to pull out data for user personas. Not so helpful for journeys, actually, unless they're high level.

Costumer Journey. If you like UX, design, or design thinking, check out theuxblog.com

Costumer Journey. If you like UX, design, or design thinking, check out theuxblog.com

My “designer experience / process” diagram: Franklin Andrade Interaction UX Designer

My “designer experience / process” diagram: Franklin Andrade Interaction UX Designer

Journey maps are a tangible expression of the rising interest in customer experience, highly visual, attention-getting, and dense with information.

Journey maps are a tangible expression of the rising interest in customer experience, highly visual, attention-getting, and dense with information.

Customer Journey Map Template Czibctm

Customer Journey Map Template Czibctm

Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine

Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine