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myServiceFellow video tutorial by Nick Lievendag. Animation explaining the myServiceFellow App. More info on http://myservicefellow.com

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@singsign's photo: "United Breaks Guitars #sdt2012 #customerservice #socialmedia"

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Intro to #SDT2012 - 1st international conference on service design in tourism

#innsbruck from the air

United Breaks Guitars. Keynote @davecarroll sung this live at #SDT2012 as part of talk on customer service

United Breaks Guitars. Keynote @davecarroll sung this live at #SDT2012 as part of talk on customer service