Client experience

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??) , landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable) , making the ones

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

In this blog post, we'll explore what welcome packets are, why they matter, and how you can create a compelling one to leave a lasting impression on your clients using different tools like Canva or Dubsado.

How you can create a VIP client experience for your clients and why it’s so important. Entrepreneurship tips, running an online business, female entrepreneurs, solopreneurs, tips for business owners

There’s a distinct difference when marketing and selling premium goods vs. mass market goods. Coming from the corporate world of luxury goods this has always been at the top of my mind. Now as a coach and agency owner, most of my clients would identify themselves as a premium or luxury brand. BUT what does […]

Download this Premium Photo about User rate service experience on online application customer review satisfaction feedback survey concept customer can evaluate service quality leading to business reputation ranking, and discover more than 60 Million Professional Stock Photos on Freepik

Creating a Client Experience Part 1: Pricing | Copy Uncorked

What happens when you've written your website, you've written your work with me or a services page and somebody reaches out and you get a bite on the line to work with you? Ah, what next? Well, if that is you and you've ever wondered that before, voila. Today, I'm taking you behind the scenes

You know the people on Instagram you love following along with? That’s Sydney of Elmsett Design. Sydney is an interior designer with a knack for balancing textures and neutrals, and I’m always looking forward to the glimpses she gives of her brand. Today, she is sharing some insights into running a service-based business. From some of her best tips on designing a productive workspace, to how she focuses on client interaction to grown her business, this post is an inspirational read…