Service Design in Tourism 2012

A board for images, video clips, & ideas inspired by the Service Design in Tourism conference, in Innsbruck, August 23-24, 2012. Pin your own images / video / audio files with the #SDT2012 hashtag and we'll re-pin here. For more information on the conference visit http://www.servicedesigntourism.com/conference/
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United Breaks Guitars. Keynote @davecarroll sung this live at #SDT2012 as part of talk on customer service

United Breaks Guitars. Keynote @davecarroll sung this live at #SDT2012 as part of talk on customer service

Theresienbrau micro brewery in #innsbruck. #servicesafari aided by #localknowledge. #SDT2012

Theresienbrau micro brewery in #innsbruck. #servicesafari aided by #localknowledge. #SDT2012

Global Service Jam toolkit. #SDT2012

Global Service Jam toolkit. #SDT2012

Service jamming. #SDT2012 #SDT12JAM

Service jamming. #SDT2012 #SDT12JAM

@markusedgar keeping order at the service design jam at #SDT2012

@markusedgar keeping order at the service design jam at #SDT2012

@phillirose's photo: "Curvy train station entrance  in Innsbruck" #SDT2012

@phillirose's photo: "Curvy train station entrance in Innsbruck" #SDT2012

@phillirose's photo: "Violin." #SDT2012

@phillirose's photo: "Violin." #SDT2012

@singsign's photo: "United Breaks Guitars #sdt2012 #customerservice #socialmedia"

@singsign's photo: "United Breaks Guitars #sdt2012 #customerservice #socialmedia"

#innsbruck from the air

#innsbruck from the air

Live doodling by @morganritchie of @wearehuman

Live doodling by @morganritchie of @wearehuman

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