Social media has allowed companies to become more responsive than ever before. Today’s infographic Social Customer Service: The Next Competitive Battleground shows us that companies are responding quicker than ever to their customers complaints. In fact about 84% of social media use is geared towards improving customer service
SlideShare of 20 short tips in honor of National Customer Service Week.
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Sorry no image but great tips from the Federal Emergency Management Agency. I learned a couple good things..